Web Geek Services values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website and services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

• Name
• Address
• Email Address
• Phone Number
• Payment Details (when applicable)

1.2 Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data (via cookies or analytics tools)

1.3 Sensitive Information

• We do not intentionally collect sensitive personal information unless explicitly provided by you (e.g., medical-related appliance needs).

2. How We Collect Information

• Directly from You: When you book a service, contact us, or fill out a form on our website.
• Automatically: Through cookies, log files, and analytics tools while you use our website.
• Third-Party Sources: Occasionally, we may collect information through partners (e.g., payment processors).

3. How We Use Your Information

Your information is used to:

1. Provide and improve our repair services.
2. Schedule and manage service appointments.
3. Process payments and provide receipts.
4. Communicate updates, reminders, and promotional offers (with your consent).
5. Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

4.1 Service Providers

Third-party companies that assist us in delivering services (e.g., payment processors, technicians, or IT providers).

4.2 Legal Requirements

To comply with legal obligations or respond to lawful requests by authorities.

4.3 Business Transfers

In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

1. Improve website functionality and user experience.
2. Track website usage and analytics.
3. Remember user preferences and session information.

You can manage or disable cookies through your browser settings. However, disabling cookies may impact the functionality of our website.

6. Data Security

We implement industry-standard measures to protect your information, including encryption, secure servers, and regular security assessments. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal and regulatory obligations.

When no longer needed, your information is securely deleted or anonymized.

8. Your Rights

You have the right to:

1. Access: Request a copy of the personal information we hold about you.
2. Correction: Update or correct inaccurate information.
3. Deletion: Request the deletion of your personal data (subject to legal and contractual obligations).
4. Consent Withdrawal: Opt-out of marketing communications at any time.
5. Data Portability: Request your data in a portable format, where applicable.

To exercise your rights, contact us using the details provided in Section 11.

9. Compliance with U.S. and Canadian Privacy Laws

This policy complies with:

• PIPEDA (Canada): Ensuring the protection of personal data in Canadian jurisdictions.
• CCPA (USA): Allowing California residents additional rights, including the right to know, delete, and opt-out of data sharing.
• GDPR (where applicable): Adhering to data protection laws for users in the European Union.

10. Privacy of Minors

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Contact Us

For questions, concerns, or to exercise your rights regarding this Privacy Policy, contact us at:

• Email: [Insert Email Address]
• Phone: [Insert Phone Number]
• Mailing Address: [Insert Business Address]

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised Privacy Policy.

13. Dispute Resolution

If you believe your privacy rights have been violated, contact us directly. If the issue is unresolved, you may file a complaint with the appropriate data protection authority in your jurisdiction.

Your trust is important to us, and we are committed to safeguarding your privacy.